MAM Support & Correction Request Form
How this resource helps:
A single form to communicate any issues Matched Academic Mentors have regarding Workday, attendance data, or scheduling.
The MAM Support & Correction Request Form can be used to communicate to the Learning Center any issues regarding the logistical and data tracking aspects of the Matched Academic Mentoring position. MAMs can use this form to report or request assistance with any of the following topics:
- Missed/wrong/late clock punch on Workday
- Clocked in for the wrong position on Workday
- Missing attendance (more on this later)
- Canceled or rescheduled session
- Permanent change to group meeting time
- One-off change to group meeting time
- Classroom/meeting space change request
- Other similar issues that can be briefly explained via email