Tips to get you back on track quickly

The PC is at the top or bottom of the “user” side of multimedia cabinet in the instructor’s desk or podium. The PCs can be hard to find, because they are small and black. Look for the unit labeled “computer.”

See your department secretary or Jeanine Gibson [Office of the University Registrar: Women’s Bldg., Suite 10, (314) 935-4145]. The same key, C415a, unlocks the multimedia cabinets in all University-managed classrooms.

Make sure that your key says C415a and that you are trying to open the “user” side of the cabinet. Jiggle the key a little, then lift up and press in the door while you turn the key.

Try selecting a new source and then re-select your original source; allow a few seconds between selections. If using a Mac laptop, connect it to the system with a MAC cable and make sure “mirroring” has been enabled. (The Teaching Center has a few MAC cables that may be borrowed–on an emergency basis–by instructors, but it is best if you obtain your own.) If using a non-Mac laptop, toggle the function key with monitor picture (press Fn + F#); allow a few seconds between toggles.

Blu-ray discs will only play in Blu-ray DVD players. In addition, please note that some Blu-ray discs are recorded in multi-region format. Multi-region Blu-ray discs will only play in multi-region players. Please consult the Classroom Directory to see if your classroom has the equipment that will play your disc.

Make sure the volume on the touch-panel control pad is not muted. Increase volume. If using the PC or a laptop, check the volume control on the computer and the software to make sure that all levels are up and not muted.

Save your file(s) using a cloud-storage service or on a USB drive that can be connected via one of the USB ports. For best results, download the file to the PC desktop. Please remove the file from the desktop at the end of class.

The ports are on the front of the PC, next to the inputs for headphones and a microphone.

You may have neglected to save both your PowerPoint (PPT) presentation and your audio or video clip. You must save video and audio clips separately from the PPT on a single storage device (USB drive or jump-drive, CD, etc.).

Some, not all, of the University-managed classrooms contain the multi-region VCRs and region-free DVD players that will play non-US-made videos. To find out if your classroom has the necessary equipment, consult the Classroom Directory or call Jeanine Gibson at (314) 935-4145.