How Can I Help
Along with my team, I provide support for University-managed classrooms. I also manage the obsolescence plan to update those classrooms, computers, and teaching technologies to keep classrooms current.
James Michael (Mike) Floyd joined the Center for Teaching and Learning staff in 2001, when he became the computer specialist. Prior to coming to Washington University, he was a computer programmer for Maritz Inc. In 2015, he became Manager of Classroom Services.
Mike is dedicated to ensuring that all University-managed classrooms on the Danforth campus are well equipped and maintained to support teaching and learning. As Manager of Classroom Services, he works closely with Facilities Management to monitor and maintain classroom physical conditions. He also oversees the installation of multimedia technology in the classrooms and serves as the project manager on all classroom renovation and construction projects overseen by the Center for Teaching and Learning.
With the rest of the classroom-support team, Mike provides multimedia training for instructors and on-call technical support. Mike works to provide faculty with any assistance they need to make their use of instructional technology as intuitive and trouble-free as possible.
Mike’s current projects include developing a standardized system for classroom maintenance and an improved obsolescence plan for classroom multimedia. In his former position as the Center for Teaching and Learning’s computer specialist, he created a virtual network for the classroom computers, developed an obsolescence plan for the classroom computers, and implemented an inventory system for the multimedia equipment.
As a member of the Classroom Monitoring Committee (CMC), Mike keeps the committee informed about the state of the classrooms, any ongoing updates and renovations, and new multimedia technology that might be useful in the classrooms.
Mike received a B.S. degree in business administration from Boston University in 1990 and an M.B.A. from Webster University in 1996.