In the following classrooms, the cameras do not have the ability to work with Zoom or Kaltura and the web interface simultaneously:

  • Crow 204
  • Eads 205
  • Jubel 120
  • Jubel 121
  • McDonnell 362
  • Seigle 205
  • Seigle 305
  • Simon 17
  • Weil 010
  • Wrighton 301

Due to this, you will need to use a work around in order to make adjustments to the camera positioning:

  • For positioning a static camera:
    1. Open the camera control link first and position the camera as you desire.
    2. Close the camera control link.
    3. Open Zoom or Kaltura as normal.
  • For controlling a camera in real time:
    1. Open the Zoom app first and start your meeting.
      • NOTE: This method does not work on Kaltura. Live camera control will only be possible through Zoom.
    2. Open the camera control link.
      • You will be met with the following error:
    3. Use the control buttons on the web interface to control the camera and watch the Zoom feed to see its positioning:

Please, rest assured that we are working on a solution to this issue and don’t hesitate to contact us with any questions or concerns.